CLIENT EXPERIENCE



Julie at The Mortgage Company was absolutely excellent in getting us our first mortgage. She got us a good deal that fits our needs, was great in communicating, flexible to fit our work schedule, and... read moreJulie at The Mortgage Company was absolutely excellent in getting us our first mortgage. She got us a good deal that fits our needs, was great in communicating, flexible to fit our work schedule, and went above and beyond in helping us out with the process of buying our first house. She was great at explaining things in plain English, but you can also tell she knows exactly what shes doing in the financial world.This company was recommended by two friends and I would definitely recommend them myself. read less
David Page-Starr13/01/21Very professional; took our complicated requirements in, handled them well and made tedious Buy-To-Let re-mortgages bearable and doable. I hope they continue to give us good service, as we still have one more complicated... read moreVery professional; took our complicated requirements in, handled them well and made tedious Buy-To-Let re-mortgages bearable and doable. I hope they continue to give us good service, as we still have one more complicated re-mortgage to do. read less
Mark Hull13/01/21We found The Witney Mortgage company friendly, professional and effective. We were looking for our first mortgage and they made the process uncomplicated and we got a mortgage that fulfilled our specific needs. Many thanks... read moreWe found The Witney Mortgage company friendly, professional and effective. We were looking for our first mortgage and they made the process uncomplicated and we got a mortgage that fulfilled our specific needs. Many thanks for all your efforts!! read less
Rob Wilson23/12/20The team at The Mortgage company have been fantastic. So supportive and professional. A great contactless service whilst working through the pandemic! I would highly recommend, and already have done, to many of our friends.
Lucy Murton02/12/20The Mortgage Company helped us get our first mortgage. We were looked after by Julie, who was excellent - especially during COVID. It took us a very long time to find a property and we... read moreThe Mortgage Company helped us get our first mortgage. We were looked after by Julie, who was excellent - especially during COVID. It took us a very long time to find a property and we had several set backs along the way, which meant that it was well over a year before Julie was able to apply for a mortgage for us. However, she was very patient, didn't pressure us, and always had time to spend in meetings and giving us advice (virtually where needed). It was such a relief to know that we would get a whole market professional search and that there were no fees. read less
Richard C27/11/20I would highly recommend Julie French if you’re looking for a mortgage. Julie recently helped me purchase a house, and made the whole process as stress free as possible, even when things didn’t go to... read moreI would highly recommend Julie French if you’re looking for a mortgage. Julie recently helped me purchase a house, and made the whole process as stress free as possible, even when things didn’t go to plan. She kept in regular contact with me throughout the process, and always offered clear and concise advice. Thank you very much Julie! read less
Ben Allan24/11/20We had an excellent experience working with Laura and the team. Both Laura's were helpful and responsive throughout, our re-mortgage took slightly less than 2 months from start to finish. I would highly... read moreWe had an excellent experience working with Laura and the team. Both Laura's were helpful and responsive throughout, our re-mortgage took slightly less than 2 months from start to finish. I would highly recommend them. read less
Charlotte And Charles24/11/20Excellent experience working with Laura and the team. Responsive and helpful throughout. Would recommend.
Matthew Brown24/11/20I had an excellent experience working with Laura and her to be extremely professional, knowledgeable and efficient. As a first-time buyer, Laura provided guidance throughout the process and gave sound advice when required. I recommend... read moreI had an excellent experience working with Laura and her to be extremely professional, knowledgeable and efficient. As a first-time buyer, Laura provided guidance throughout the process and gave sound advice when required. I recommend Laura and The Mortgage Company highly. read less
Oliver Rix17/11/20Great service provided by Julie French. Professional, friendly and very personable. Would highly recommend.
Kerry Mitchell17/11/20We found The Mortgage Company, and more specifically, Julie French, to be excellent to work with while getting a mortgage on our first property together. Julie was friendly, professional and kept in contact with us... read moreWe found The Mortgage Company, and more specifically, Julie French, to be excellent to work with while getting a mortgage on our first property together. Julie was friendly, professional and kept in contact with us throughout the mortgage process. At what can be a stressful time, especially in the current climate, her efficiency and helpfulness meant that it made our house buying process a little smoother and easier. read less
Anna Mitchell09/11/20Julie French was amazing – she has done a great job! We're really pleased that our mortgage has been approved in these uncertain covid times thanks to her.
Josh Brown04/11/20Laura and her team provide a first class service, swift and professional in organising everything needed for us. Laura has a great network and her insights are really valued. We’ve been clients for... read moreLaura and her team provide a first class service, swift and professional in organising everything needed for us. Laura has a great network and her insights are really valued. We’ve been clients for nearly 15 years, wouldn’t hesitate to recommend. read less
Susan Whitear28/10/20In the process of buying our first home. Julie at the Mortgage Company was recommended to us and she has been great, I would highly recommend her. She has been reassuring through the complicated parts... read moreIn the process of buying our first home. Julie at the Mortgage Company was recommended to us and she has been great, I would highly recommend her. She has been reassuring through the complicated parts of our mortgage application and put a lot of time into helping us secure a mortgage we're very happy with. read less
Jasper Darby28/10/20Julie at The Mortgage Company was knowledgeable and helpful. She was easy to work with and despite the process of securing a mortgage being a bit painful she guided us through it well. She was... read moreJulie at The Mortgage Company was knowledgeable and helpful. She was easy to work with and despite the process of securing a mortgage being a bit painful she guided us through it well. She was very responsive which is also important to us. read less
Sally Bannister18/10/20I had a great experience with the service, very professional and quick to answer any questions. Julie is very helpful and knowledgeable. Highly recommended!
Hana Poštulková14/10/20Julie has always been prompt and provided superb advice. Wouldn't consider using anyone else, highly recommend.
Terri Anson-Dean10/10/20I highly recommend Julie French. Her professionalism enabled me to receive an offer of a mortgage within weeks!
Carmen Tollerson10/10/20The Mortgage Company were brilliant to work with - super responsive and quick to reply with any questions we had. They were extremely thorough with the application and ensured we got a great deal for... read moreThe Mortgage Company were brilliant to work with - super responsive and quick to reply with any questions we had. They were extremely thorough with the application and ensured we got a great deal for our first home. We moved in yesterday and are so pleased - huge thanks to Laura, Laura and Jane for all their efforts in arranging for us! read less
Tess Taylor02/10/20Very helpful and professional advice and support in finding us the most suitable mortgage for us. Friendly, reliable, thorough and always quick to reply and provide regular updates throughout the process. We would not hesitate... read moreVery helpful and professional advice and support in finding us the most suitable mortgage for us. Friendly, reliable, thorough and always quick to reply and provide regular updates throughout the process. We would not hesitate to recommend them. Thank you very much. read less
Nicola Rush30/09/20Excellent service. Julie was very nice, flexible, and fast to process everything.
Olivier Sterck30/09/20This is a fab company! Have used them (Laura L) for 9 years and she always listens and acts suitably. Will be back every time we need help to remortgage or mortgage! Thanks everyone
Hannah Owen29/09/20Excellent service - professional, efficient and timely, polite and quick responses, cannot recommend highly enough.
Michelle Fernandes11/09/20As first time buyers Julie French has been an amazing help to us. She gave us great advice and support thoughout the whole process. Julie was always available to answer our queries and went above... read moreAs first time buyers Julie French has been an amazing help to us. She gave us great advice and support thoughout the whole process. Julie was always available to answer our queries and went above and beyond in her customer service. I highly recommend the mortgage company, thank you Julie! read less
kierra Lamburn03/09/20Excellent service, made applying for an additional mortgage so simple. We were kept informed every step of the way. Would highly recommend.
TW Hardscaping Ltd01/09/20With months of saving and planning when we wanted to buy a house and finally had everything ready we made an appointment with the mortgage company December last year.The service was out of this world... read moreWith months of saving and planning when we wanted to buy a house and finally had everything ready we made an appointment with the mortgage company December last year.The service was out of this world highly professional but very comfortable.We didn’t have a clue what we were doing as we were first time buyers and Julie French was outstanding.Always on the end of the phone if you needed to speak to Julie.we were trying to sort our mortgage out over Christmas and Julie was so responsive and just extremely helpful,friendly,polite And more so just seemed to really care about us as people and our mortgage.Thank you so much to the mortgage companies staff and personally to Julie French who has been incredible and made our dream happenThe work you do and put in is truly fantastic. read less
Corsor Knipe30/08/20Highly recommend Laura Lamb and the whole team at the mortgage company. Everyone was extremely helpful, they came back to me quickly and managed to secure us a mortgage during a really difficult time. (... read moreHighly recommend Laura Lamb and the whole team at the mortgage company. Everyone was extremely helpful, they came back to me quickly and managed to secure us a mortgage during a really difficult time. ( COVID - 19). Everything was done remotely during lock-down and quickly. Thank you to the whole team for your help and advice. read less
Shannon Oakley29/08/20When we decided to buy a house, first thing we did was to consult several mortgage advisors. We instantly liked Julie and started working with her on our application. She greatly helped us along the... read moreWhen we decided to buy a house, first thing we did was to consult several mortgage advisors. We instantly liked Julie and started working with her on our application. She greatly helped us along the way with expert advise on everything from house to surveys. It was great experience working with her on our mortgage and then insurance applications. I will recommend her with all my heart and wish her all the best in life. read less
Richa Verma28/08/20Laura was so helpful. She guided us through a relatively complex arrangement with 2 mortgages with good humour, efficiently and a huge amount of patients for our questions. We've ended up with a great deal... read moreLaura was so helpful. She guided us through a relatively complex arrangement with 2 mortgages with good humour, efficiently and a huge amount of patients for our questions. We've ended up with a great deal and will return to the mortgage company when we need to remortgage. Would highly recommend. read less
Antony Van Dijk28/08/20Fantastic company!! My partner and I are first time buyers and Laura made everything as stress free as possible for us. We couldn't recommend them enough. Thank you for everything
Chloe Bartlett28/08/20We recently used the mortgage company to help us with our first home. Our adviser Julie French provided us with exceptional service with excellent advice and managed to turn around a mortgage offer very quickly... read moreWe recently used the mortgage company to help us with our first home. Our adviser Julie French provided us with exceptional service with excellent advice and managed to turn around a mortgage offer very quickly during these times. She was always on hand delivering professional advice at all hours of the day! We were so impressed, thank you for all your help. read less
Luke Bibby13/08/20As a first-time buyer, I had a fantastic experience working with Julie from The Mortgage Company Witney. From initial consultation through to the mortgage being offered, Julie was extremely professional, knowledgeable and efficient. She guided... read moreAs a first-time buyer, I had a fantastic experience working with Julie from The Mortgage Company Witney. From initial consultation through to the mortgage being offered, Julie was extremely professional, knowledgeable and efficient. She guided me through the process, ensured I understood each step, gave sound advice when needed and ensured I provided all the necessary documents for a smooth journey.I can't recommend Julie highly enough! read less
Maxwell Healey13/08/20Julie French's advice and support was pivotal in securing a mortgage at the first go. As a South African currently on a general work visa in the UK, I had been turned down by other... read moreJulie French's advice and support was pivotal in securing a mortgage at the first go. As a South African currently on a general work visa in the UK, I had been turned down by other high street banks. Julie knew which banks had options for non-UK citizens and how to compile an application that would be accepted first time round, with all the additional complexities that come with not being a UK citizen and using international financial histories. Her responsiveness exceeded all expectations. We wrapped up the application process quicker than I had expected, thanks to her. read less
Jean-Pierre Roux13/08/20With months of saving and planning when we wanted to buy a house and finally had everything ready we made an appointment with the mortgage company December last year.The service was out of this world... read moreWith months of saving and planning when we wanted to buy a house and finally had everything ready we made an appointment with the mortgage company December last year.The service was out of this world highly professional but very comfortable.We didn’t have a clue what we were doing as we were first time buyers and Julie French was outstanding.Always on the end of the phone if you needed to speak to Julie.we were trying to sort our mortgage out over Christmas and Julie was so responsive and just extremely helpful,friendly,polite And more so just seemed to really care about us as people and our mortgage.Thank you so much to the mortgage companies staff and personally to Julie French who has been incredible and made our dream happen The work you do and put in is truly fantastic. read less
Corsor Knipe13/08/20I would highly recommend The Mortgage Company. Julie was both professional and personable. As a first-time buyer, Julie was very helpful, knowledgeable and guided me through the process. Due to the current pandemic, the application... read moreI would highly recommend The Mortgage Company. Julie was both professional and personable. As a first-time buyer, Julie was very helpful, knowledgeable and guided me through the process. Due to the current pandemic, the application process had to be very quick, Julie was very accommodating of this in her work commitments (working evenings and weekends). I can’t fault the service I was provided and would highly recommend Julie. read less
Kim Duffy31/07/20Our mortgage application and house purchase is now in the final stages and we would like to offer high praise and thanks to Julie at the Mortgage Company.Excellent communication throughout, sound advice and very helpful,... read moreOur mortgage application and house purchase is now in the final stages and we would like to offer high praise and thanks to Julie at the Mortgage Company.Excellent communication throughout, sound advice and very helpful, and a very nice person. Thank you! read less
Mike Smith30/07/20Julie French was both professional and personable. As first time buyers, this was all new to us, but she guided us through every step of the process. She was very accommodating, willing to arrange... read moreJulie French was both professional and personable. As first time buyers, this was all new to us, but she guided us through every step of the process. She was very accommodating, willing to arrange appointments around our working commitments, including evenings and weekends. We would highly recommend her services. read less
Georgina21/07/20We would highly recommend The Mortgage Company. Julie was brilliant. Having no experience in the process Julie was incredibly helpful and helped us understand everything. We didn't have the easiest application due to the current... read moreWe would highly recommend The Mortgage Company. Julie was brilliant. Having no experience in the process Julie was incredibly helpful and helped us understand everything. We didn't have the easiest application due to the current pandemic but Julie was easy to contact every step of the way to help. I'll say again can't recommend highly enough. 5 stars. read less
James Goodings18/07/20The Mortgage Company would deserve 6 stars, if it were possiblepossible. We went through a complicated mortgage application, including covid, multiple nationalities, job changes. Julie has always been supportive and helpful, hand has solved tons... read moreThe Mortgage Company would deserve 6 stars, if it were possiblepossible. We went through a complicated mortgage application, including covid, multiple nationalities, job changes. Julie has always been supportive and helpful, hand has solved tons of issues for us. Everything went well and we are more than happy to let them manage our mortgage. read less
Edoardo Ceci Ginistrelli15/07/20Laura & the team are so helpful! As a 1st time buyer, they were all so helpful & I couldnt of done this without there help! I do phone or email if I have any... read moreLaura & the team are so helpful! As a 1st time buyer, they were all so helpful & I couldnt of done this without there help! I do phone or email if I have any queries or problems anytime & they are so quick at responding & more than happy to help! I can't reccomend The Mortgage Company Enough! 😁😁👍 read less
Natalie Carpenter14/07/20We have had a wonderful experience with Julie at The Mortgage Company.Being first time buyers, the entire process was new to us, we would have been extremely stressed and lost if not for Julie. Her... read moreWe have had a wonderful experience with Julie at The Mortgage Company.Being first time buyers, the entire process was new to us, we would have been extremely stressed and lost if not for Julie. Her easy manner and friendly approach made us feel at ease. She made sure we had the best deals and understood all the aspects of the process.She is quick to respond and we had no trouble reaching her. Thank you for helping us out Julie! read less
Aditya Lele14/07/20I can't recommend The Mortgage Company enough. As first time house buyers we are so grateful to Julie! She was incredibly knowledgeable and professional - walking us through the process and getting fast results. She... read moreI can't recommend The Mortgage Company enough. As first time house buyers we are so grateful to Julie! She was incredibly knowledgeable and professional - walking us through the process and getting fast results. She was responsive and helpful - highly recommend! read less
Harriet Brettle14/07/20We have used the The Mortgage Company on a number of occasion, the one time we didn't huge regrets. Always an excellent service and very personable.
Tim Seton21/06/20I have been most impressed by Laura and the team at The Mortgage Company. They are friendly, approachable, professional and efficient. My situation had some land complexities impacting the mortgage application and they were great... read moreI have been most impressed by Laura and the team at The Mortgage Company. They are friendly, approachable, professional and efficient. My situation had some land complexities impacting the mortgage application and they were great at helping me to navigate this successfully. They also 'know their stuff' and provide a great service. London quality in the country! I would use again. read less
Jane Burwood21/05/20Julie gets straight to the point without wasting time on needless details - she clearly knows her job very well. Her friendly approach made the process more human and even fun. Our baby... read moreJulie gets straight to the point without wasting time on needless details - she clearly knows her job very well. Her friendly approach made the process more human and even fun. Our baby liked her too. Thank you! read less
Colin Openshaw21/05/20Neil at The Mortgage Company has been brilliant at arranging the right mortgage for me. As a first-time buyer I was unaware of the many different mortgage options available and Neil guided me through my... read moreNeil at The Mortgage Company has been brilliant at arranging the right mortgage for me. As a first-time buyer I was unaware of the many different mortgage options available and Neil guided me through my options to help me understand which was best for my circumstances. I recommend that any first-time buyers use The Mortgage Company. read less
Thomas Lay21/04/20Julie French provided an amazing service, helping throughout the whole process and promptly responding to questions. As a first-time buyer, it was so helpful & encouraging to have this support. Julie went above and beyond... read moreJulie French provided an amazing service, helping throughout the whole process and promptly responding to questions. As a first-time buyer, it was so helpful & encouraging to have this support. Julie went above and beyond to ensure that things went smoothly and that I got the best mortgage rates possible. I highly recommend the Mortgage Company if you want a stress-free experience, friendly service and excellent value for money. Thank you so much Julie! read less
Rachael Startin21/03/20The Mortgage company have been great time and time again. Laura Lamb has helped us twice so far and we will be back again in two years to review our mortgage options. We can't thank... read moreThe Mortgage company have been great time and time again. Laura Lamb has helped us twice so far and we will be back again in two years to review our mortgage options. We can't thank them enough. The Bull family read less
MarTino Bull21/03/20We have received incredible service and advice from the team at The Mortgage Company. They have always gone above and beyond to support us through buying and selling houses. Thank you!
Zoe Hickin21/03/20Julie French could not have made the mortgage process easier. She was diligent, meticulous and professional. You couldn't ask for anymore in a Mortgage Advisor. She was able to conduct the majority of the contact... read moreJulie French could not have made the mortgage process easier. She was diligent, meticulous and professional. You couldn't ask for anymore in a Mortgage Advisor. She was able to conduct the majority of the contact via phone call which was refreshing and simple if you are not on the doorstep. Her energy and enthusiasm is infectious. I do not hesitate to reccomend her to ALL when considering a mortgage. Thank you Julie. read less
Ella Gorman21/03/20Laura is a true professional and provides home buyers with confidence and reassurance. I would (and do) promote her and the Mortgage Company to anyone looking to purchase.
Lisa Ford21/03/20I have worked with The Mortgage Company twice over the last 5 years and each time I have been offered the right product that suits my situation. Very professional and understanding, great service. Would definitely recommend.
Didem Portakal21/03/20Would highly recommend using the Mortgage Company. Laura has sorted my 4 previous mortgages and always does so quickly and efficiently, always finding the right product for me. Would not hesitate recommending to friends and family.
Jonathon Hayter21/03/20Laura at the Mortgage Company and her team have been helping us with our mortgages for 10 years now. We have always found the advice and assistance invaluable and that's why we continue to use... read moreLaura at the Mortgage Company and her team have been helping us with our mortgages for 10 years now. We have always found the advice and assistance invaluable and that's why we continue to use Laura as our mortgage adviser. The admin team are super helpful and efficient. A great service from Laura and her team at The Mortgage Company. read less
Angela Anderson21/03/20Laura Lamb was exceptional! She came highly recommended and didn't disappoint. She listened to our requirements, advised and found us a product that suited our needs in the time frame required. Thank you Laura.
Akin Smith21/03/20Julie from the mortgage company has been absolutely fantastic. From the first time my partner and i met her we knew we had someone who could help us get on to the property ladder for... read moreJulie from the mortgage company has been absolutely fantastic. From the first time my partner and i met her we knew we had someone who could help us get on to the property ladder for the first time. Julie is very knowledgeable and gives super advice. We can't recommend her services anymore highly. Thanks Julie you are a star. read less
Ellie Chambers21/02/20Julie really did an amazing job got us what we needed and didn't mind us bringing a lively 18 month old with us to meetings Even gave her things to play with made us all... read moreJulie really did an amazing job got us what we needed and didn't mind us bringing a lively 18 month old with us to meetings Even gave her things to play with made us all so welcome read less
Haley21/02/20As a first-time home buyer Julie really made getting our mortgage simple and quick! Would definitely recommend!
Ana Vencá21/02/20very good service. Julie was great
randeep bhella21/02/20We have worked with Laura and the team twice now to mortgage and remortgage properties. We have been very pleased with the deals they are able to access in the market, and the transparent and... read moreWe have worked with Laura and the team twice now to mortgage and remortgage properties. We have been very pleased with the deals they are able to access in the market, and the transparent and pragmatic service they provide along the way. Many thanks again and we look forward to working with you again in the future. read less
Simon Gamage21/02/20