CLIENT EXPERIENCE

We have recently used The Mortgage Company to secure a mortgage on a home. We have been so impressed by the efficiency and attention to detail of Laura Lamb and her terrific team. I wouldn't... read moreWe have recently used The Mortgage Company to secure a mortgage on a home. We have been so impressed by the efficiency and attention to detail of Laura Lamb and her terrific team. I wouldn't hesitate to recommend this solid, honest and bespoke service! read less

Julie at The Mortgage Company has been amazing! She's been with us since our search for a new home commenced, which was some time ago. She's been extremely helpful with advice, and has gone out... read moreJulie at The Mortgage Company has been amazing! She's been with us since our search for a new home commenced, which was some time ago. She's been extremely helpful with advice, and has gone out of her way to help us find the right mortgage. She's definitely put a great deal of work in on our behalf, and has been incredibly thorough. She found us a suitable mortgage when we found the house we wanted to offer on, and we cannot fault her commitment and work ethic. This is not the first mortgage I've arranged through Julie, and I can't imagine going anywhere else in the future. Completely recommend. read less

Julie worked exceptionally hard to navigate us through the maze of setting up a mortgage. Without her it would have been a complete nightmare. Each step was explained in just enough detail let us understand... read moreJulie worked exceptionally hard to navigate us through the maze of setting up a mortgage. Without her it would have been a complete nightmare. Each step was explained in just enough detail let us understand what was going on without confusing us. We will definitely use her services again if we need another mortgage. read less

Mortgages can be complex. However, Laura and Maria made everything extremely easy, extremely clear and provided a great range of offers for us. The service was always lightening quick and we always came away... read moreMortgages can be complex. However, Laura and Maria made everything extremely easy, extremely clear and provided a great range of offers for us. The service was always lightening quick and we always came away with any questions fully answered. Will use again (and again)… read less

Special thanks to Laura and the others that helped with the process of securing a mortgage. Being FTB her advice was invaluable! Strongly recommend.

Julie has been invaluable, picking the right mortgage and insurance for me as a first time buyer. Julie is very professional and friendly and nothing was too much trouble.Everything was well explained, and the whole... read moreJulie has been invaluable, picking the right mortgage and insurance for me as a first time buyer. Julie is very professional and friendly and nothing was too much trouble.Everything was well explained, and the whole process made easy by Julie's knowledge and experience.The process of my purchase took a long time and Julie was extremely thorough throughout!I can not recommend her highly enough.Chris R read less

Extremely efficient and easy. Felt like we were a priority throughout the process.

Just wanted to thank Laura Lamb and her colleagues for all of her help with our securing of a mortgage. We were first time buyers and we had so many variables, for example one of... read moreJust wanted to thank Laura Lamb and her colleagues for all of her help with our securing of a mortgage. We were first time buyers and we had so many variables, for example one of us had just started a new job and one of us were in the middle of changing jobs so at first we didn’t think we would be able to get one. But we managed to secure a very good rate with the help of this company for which we are very grateful! read less

Julie French was recommended by a friend who said her service was excellent so I didn't hestitate to contact her myself and I wasn't disappointed. Julie made the whole process of applying for a mortgage... read moreJulie French was recommended by a friend who said her service was excellent so I didn't hestitate to contact her myself and I wasn't disappointed. Julie made the whole process of applying for a mortgage really easy and greatly reduced any anxiety I was feeling about the process. read less

Incredibly helpful, supportive and knowledgeable. Always provide great results with regards to mortgages and make the process smooth and straightforward. First class service every time. Thank you.

We are so pleased with our experience of The Mortgage Company so far. Julie is very professional, responsive and knowledgeable, which has been so helpful on this journey.

I’d initially made contact with TMC back in October last year to see if a potential pipe dream of purchasing a residential property in Scotland whilst retaining my current property was possible. Some postage stamp... read moreI’d initially made contact with TMC back in October last year to see if a potential pipe dream of purchasing a residential property in Scotland whilst retaining my current property was possible. Some postage stamp calculations were done and it all seemed viable, I just needed to wait for both a) a few months in my new job and b) the dream property to come on the market.Fast forward to now, and after much persistence from TMC’s side I now have in possession 2 mortgage offers for my current house which is being converted to a BTL, and my dream house up in the Highlands. I’m not going to lie and say the process was plain sailing, inherently house purchases are always fraught with complications but all the staff at TMC communicated amazingly with myself as we explored various options and really helped to put me at ease. I couldn’t recommend Laura and her team enough, you all certainly stopped me from having a nervous breakdown during the process and we simply cannot wait to complete the purchase and move to the forever home.Thank you so much everyone.“Carlsberg don’t do mortgage brokers, but if they did they’d be just like The Mortgage Company”Best wishes read less

Julie French helped us with both our mortgage two years ago, and now our remortgage. She is so helpful and informative, plus so friendly and bubbly. Would highly recommend!

Julie French did an amazing job sorting out our mortgage. She kept us up to date on developments and went through various options with us to make the whole process easier. We would thoroughly recommend... read moreJulie French did an amazing job sorting out our mortgage. She kept us up to date on developments and went through various options with us to make the whole process easier. We would thoroughly recommend her service to anyone. Thank you for all your help! read less

Great service and a great team who help get the best possible value in a complex market

Laura Lamb and the team at The Mortgage Company have been absolutely amazing, we can’t thank them enough. Less than a month ago, I didn’t know if buying a new home was even achievable for... read moreLaura Lamb and the team at The Mortgage Company have been absolutely amazing, we can’t thank them enough. Less than a month ago, I didn’t know if buying a new home was even achievable for us, but knew from previous positive experiences that Laura would be the lady to ask. Within two weeks of our initial meeting with her, we received a mortgage offer this morning for exactly what we needed. She makes the whole process calm, gives clear explanations of different options available and supports in making a decision. Uploading our documents was easy and the work behind the scenes was seamless. Every phone call and email with the team left me feeling reassured and confident. Everyone has been friendly and approachable, even when I think I’ve asked a silly question! We would highly recommend The Mortgage Company and will certainly be be returning to them when our fixed rate period comes to an end. Thank you all. read less

The Mortgage Company (and Laura in particular) have been so helpful! We are not the most straightforward customers, with self-employment, temporary contracts and other factors playing into the mix (not to mention house sales falling... read moreThe Mortgage Company (and Laura in particular) have been so helpful! We are not the most straightforward customers, with self-employment, temporary contracts and other factors playing into the mix (not to mention house sales falling through!) and they have been brilliant throughout. We have found them very responsive to emails, easy to arrange meetings with, very informative, and have felt very lucky to have their support throughout our house hunt. read less

Wonderful team at The Mortgage Company. Talked us through everything we needed to know as 1st time buyers - incredibly helpful. Would 100% recommend them to anyone needing support for their first mortgage.

The Mortgage Company in Witney have been extremely helpful and I cannot recommend them highly enough. As first time buyers, we were quite daunted by the whole process of buying our first house and everything... read moreThe Mortgage Company in Witney have been extremely helpful and I cannot recommend them highly enough. As first time buyers, we were quite daunted by the whole process of buying our first house and everything that comes with it, but the advice and guidance that we received from Laura Lamb and co. has been brilliant! From our initial conversations about what we might be able to borrow mortgage wise, to the application itself, the team at The Mortgage Company have been so helpful, made everything simple, and communicated with us exceptionally throughout. Do not hesitate to get in touch with them! read less

Julie has been exceptional throughout this whole process. I really have no clue about mortgages but she took the pressure off me during an otherwise extremely stressful time and explained things to me when I... read moreJulie has been exceptional throughout this whole process. I really have no clue about mortgages but she took the pressure off me during an otherwise extremely stressful time and explained things to me when I didn’t understand. She was professional, kind and really easy to talk to and ultimately got me a mortgage, so my children and I can move into our new home together :)Thank you so so much for all your help Julie. read less

It was a pleasure working with Julie to pick the right mortgage and insurance for me as a first time buyer. Julie is very professional and very friendly. Everything was explained in detail , ensuring... read moreIt was a pleasure working with Julie to pick the right mortgage and insurance for me as a first time buyer. Julie is very professional and very friendly. Everything was explained in detail , ensuring I understood what it all meant for me. The process of my purchase took a long time and Julie was there offering support and advice which I appreciated.Thank you very much Julie, I 100% recommend!!! read less

Great service and support from the whole team

Julie helped us find the best mortgage. She was flexible, approachable and responsive in meeting our requirements . l wouldn’t hesitate in recommending Julie to friends and would use her service again for any future needs.

Julie was a huge help to me in purchasing my first home, making the whole process very easy & smooth. Guiding me through the process to find the best mortgage and making sure I understood... read moreJulie was a huge help to me in purchasing my first home, making the whole process very easy & smooth. Guiding me through the process to find the best mortgage and making sure I understood the whole process. Her local knowledge also proved very helpful when searching and placing an offer on my flat. I wouldn't hesitate to recommend Julie if you're considering the Mortgage Company. read less

I would happily recommend Julie French to friends and family. Julie is incredibly knowledgeable and efficient.

Julie has been great helping us! She is friendly, knowledgeable and fun too. We would highly recommend her to anyone.

Julie French has been by far the most helpful, honest, transparent and responsive person I have dealt with in the process of buying a flat. I wouldn't hesitate to recommend her to anyone looking for... read moreJulie French has been by far the most helpful, honest, transparent and responsive person I have dealt with in the process of buying a flat. I wouldn't hesitate to recommend her to anyone looking for a mortgage but especially to first time buyers. The process of buying is a real obstacle course and being a first time buyer can make you a target for sharks. Julie explained a lot of things about the whole process which others either hadn't bothered to or intentionally didn't mention for their own benefit. Julie will help get you on the right track and could well end up saving you a lot of time, money and stress! read less

A fantastic service from Laura and the team that led to our mortgage being arranged incredibly quickly and at a very good fixed rate. The understanding of our needs, selection of mortgage provider and completion... read moreA fantastic service from Laura and the team that led to our mortgage being arranged incredibly quickly and at a very good fixed rate. The understanding of our needs, selection of mortgage provider and completion of application forms were all undertaken extremely efficiently, resulting in the completion of our mortgage process in record time. Many thanks indeed! read less

Neil has been fantastic throughout the purchase of my second home and we honestly could not have done it without him. He has been informative, friendly and efficient. Neil is very approachable and always provides... read moreNeil has been fantastic throughout the purchase of my second home and we honestly could not have done it without him. He has been informative, friendly and efficient. Neil is very approachable and always provides an excellent service which was a breath of fresh air in a complicated and stressful move. We contacted Neil following multiple positive recommendations locally and I can say we will now gladly be making recommendations for Neil too. I would also like to add that his colleague Maria was fantastic too, very professional and helpful. read less

Julie French was super helpful and great throughout the process

Neil Barrett is thorough, professional but also easy to chat to with a friendly demeanour. Would definitely recommend.

I can not recommend Laura and her team highly enough. Polite, helpful, efficient and so patient. Do your stress levels a huge favour and work with The Mortgage Company.

It was our first time to buy a house, so not expert at all of the process. Some of our friends gave us Julie French's contact details as a broker for the mortgage, we followed... read moreIt was our first time to buy a house, so not expert at all of the process. Some of our friends gave us Julie French's contact details as a broker for the mortgage, we followed their suggestion and we have been extremely satisfied: Julie gave us a lot of information on the whole process including very good advices, she has always been available for a chat and very responsive to emails, she fully helped us to in identifying the ideal mortgage for us, which finally was offered. She has been simply great, we could not ask for a better broker! read less

Having never used a mortgage broker before (for various reasons), I had googled a number of companies within the Oxfordshire area. However, after speaking to Julie French, I decided that The Mortgage Company was... read moreHaving never used a mortgage broker before (for various reasons), I had googled a number of companies within the Oxfordshire area. However, after speaking to Julie French, I decided that The Mortgage Company was definitely the company to use. Julie is extremely professional and knowledgeable but more importantly friendly and approachable. Mortgages are daunting, so having someone you trust, who explains things clearly, is paramount. I would have no hesitation in recommending Julie to anyone.Many thanks Julie read less

Laura is really professional and her knowledge makes the process clear. Follow up from team members is quick and helpful

Laura helped us remortgage for the second time recently, it was such an easy process done in an extremely professional manner. Laura took time to understand our requirements and came back to us a couple... read moreLaura helped us remortgage for the second time recently, it was such an easy process done in an extremely professional manner. Laura took time to understand our requirements and came back to us a couple of days later with the most competitive deals. We could not rate Laura and the mortgage co more highly. Will be back next time when our fixed rate ends! read less

Once again Laura has sorted out a new mortgage for me with clarity and calmness. A big thank you for your hard work, time and speed.

I’ve been using the services of Laura and Gill at The Mortgage Company for a few years now. They provide a professional and efficient service and take the hassle out of trying to find... read moreI’ve been using the services of Laura and Gill at The Mortgage Company for a few years now. They provide a professional and efficient service and take the hassle out of trying to find the right mortgage read less

Laura has been really helpful with our mortgage, so we have returned to her 5 years later when moving house. Highly recommended!

Laura and her team at The Mortgage Company were a pleasure to work with. They were highly professional and responsive and communications with us throughout our mortgage search were excellent. We would highly recommend... read moreLaura and her team at The Mortgage Company were a pleasure to work with. They were highly professional and responsive and communications with us throughout our mortgage search were excellent. We would highly recommend their services. read less

Julie has been such a big help over the last few months helping me out with getting my mortgage sorted! She's been super friendly and always able to chat and help me through anything that... read moreJulie has been such a big help over the last few months helping me out with getting my mortgage sorted! She's been super friendly and always able to chat and help me through anything that I needed assistance with and I'm very happy with the mortgage she sorted for me. I was recommended The Mortgage Company by a friend and I'm glad I took her advice, I'll be the one recommending them from now on! Thanks so much read less

Julie French has been an excellent support and guide, all the way though the process of buying our first home. She's friendly, approachable and literally went the extra mile! Thanks for your help Julie!

Julie was extremely helpful from the first time we got in touch all the way until the end. Even before we were ready to buy, she was happy to spend time with us to discuss... read moreJulie was extremely helpful from the first time we got in touch all the way until the end. Even before we were ready to buy, she was happy to spend time with us to discuss our needs and what we needed to do to get the property we wanted. Julie made sure we understood every step of the process and every meeting left us relaxed and confident. As first time buyers, we could not have wished for a better adviser. read less

Julie was our mortgage advisor throughout and as first time buyers she made us feel so at ease, she is truly amazing and works her hardest to get the process pushed through quickly.Julie explained everything... read moreJulie was our mortgage advisor throughout and as first time buyers she made us feel so at ease, she is truly amazing and works her hardest to get the process pushed through quickly.Julie explained everything in detail. She also went out of her way to answer emails no matter how silly or what time of day. We can't thank Julie enough for all her hard work and dedication to our process! 1000000% recommend Julie, especially for first time buyers! read less

A real 5 stars service. Whilst our request was not straightforward (JBSP vs guarantor vs residential mortgagea and deposit), Julie has been able to help us out quickly. Just 2 weeks from first contact to... read moreA real 5 stars service. Whilst our request was not straightforward (JBSP vs guarantor vs residential mortgagea and deposit), Julie has been able to help us out quickly. Just 2 weeks from first contact to final mortgage offer! She was very responsive, finding all informations for us from many lenders, and getting answers to our questions even late at night or over the weekend. It will not cost you a penny, and it will remove all admin burden going through the process yourself.It makes various lenders mortgage offers and conditions comparison a doddle. Do not hesitate at all. Thank you Julie. read less

We’ve just had our mortgage offer through thanks to Julie who has navigated us through the process and secured us an excellent rate on a fixed 10 year term. Julie has been really personable and... read moreWe’ve just had our mortgage offer through thanks to Julie who has navigated us through the process and secured us an excellent rate on a fixed 10 year term. Julie has been really personable and friendly, whilst providing excellent advice and clearly showing us the impact of different variables on our borrowing so we could make a clear decision. I wouldn’t hesitate to recommend Julie to anyone needing mortgage advice, especially if you want professional advice with a personal touch, or if your finances are complex. read less

Laura and the team were fantastic when arranging our mortgage. It wasn't a straightforward purchase during the pandemic and things had to go on hold a couple of times due to various reasons but Laura... read moreLaura and the team were fantastic when arranging our mortgage. It wasn't a straightforward purchase during the pandemic and things had to go on hold a couple of times due to various reasons but Laura was so patient and nothing was too much trouble. We had lots of questions and queries and we always had a quick response and full explanation for her recommendations. We would have no hesitation in using Laura again or recommending the company to anyone needing a mortgage. 5*! read less

I would highly recommend Julie. She was both professional and friendly and took the time to explain every step. She went above and beyond and I would not hesitate to use her services again in... read moreI would highly recommend Julie. She was both professional and friendly and took the time to explain every step. She went above and beyond and I would not hesitate to use her services again in the future! read less

Julie took time to listen, explained the best options to me in simple words, and was a real star at sorting out the intricacies of the entire process. She gave me a clear plan to... read moreJulie took time to listen, explained the best options to me in simple words, and was a real star at sorting out the intricacies of the entire process. She gave me a clear plan to follow and supported me until the mortgage offer and beyond. Her warmth and friendliness added a positive note to an experience that could have been way more stressful. Highly recommended. read less

Julie French from the Mortgage company was absolutely fantastic and I genuinely couldn’t have bought my first house without her.Following an offer being accepted, I suddenly realised I had no idea what to do next... read moreJulie French from the Mortgage company was absolutely fantastic and I genuinely couldn’t have bought my first house without her.Following an offer being accepted, I suddenly realised I had no idea what to do next and was so relieved when Julie came along with her friendliness and humour and was ok about me asking anything and everything about house buying and mortgages (and there was no judgement on the number of Deliveroo orders done during lockdown on my bank statement!).This could have been a really stressful time but Julie made it enjoyable and feel easy! I completely understand why Julie comes with such high recommendation and I wouldn’t hesitate to use her services again and will be recommending her to everyone I know! read less

Do not go anywhere else for your Mortgage! Julie French was so helpful and supportive during the process, she gave us great advice at all times, really listened to our whole story and what we... read moreDo not go anywhere else for your Mortgage! Julie French was so helpful and supportive during the process, she gave us great advice at all times, really listened to our whole story and what we were looking to do. Secured us a great mortgage offer that is allowing us to move to our dream home. Really straight forward and easy. read less

Laura and her team have been nothing but amazing. No matter what obstacles come up they always keep you updated and are able to overcome them. They do not just do what is easiest for... read moreLaura and her team have been nothing but amazing. No matter what obstacles come up they always keep you updated and are able to overcome them. They do not just do what is easiest for them but what will be the best for their clients. I could not recommend them enough! read less

Julie French is our advisor and our situation was a complicated family sale, but she found us a mortgage with one of the top 3 banks at an amazing rate. She is helpful, understanding... read moreJulie French is our advisor and our situation was a complicated family sale, but she found us a mortgage with one of the top 3 banks at an amazing rate. She is helpful, understanding and goes out of her way to help you in any way that she can and we will definitely be using her services again when our mortgage rate needs renegotiating. read less

Our point of contact was Julie French, she was so helpful throughout the process and happy to answer our many, many questions. From initial consultation through to the mortgage offer she kept us informed. I... read moreOur point of contact was Julie French, she was so helpful throughout the process and happy to answer our many, many questions. From initial consultation through to the mortgage offer she kept us informed. I will definitely be contacting Julie and the team again when our mortgage is up for renewal. read less

What a star Julie French is! Very helpful to secure us a new mortgage offer and especially after being incorrectly advised by a main lender! If you want someone who is genuinely interested in the... read moreWhat a star Julie French is! Very helpful to secure us a new mortgage offer and especially after being incorrectly advised by a main lender! If you want someone who is genuinely interested in the client's best interests look no further. Nothing less than a 5 star experience from our perspective and excellent customer service! Thank you Julie again! read less

I honestly cannot recommend The Mortgage Company enough. Julie is an absolute godsend! Every single step of the process she was there to help with loads of great advice and made me feel really reassured... read moreI honestly cannot recommend The Mortgage Company enough. Julie is an absolute godsend! Every single step of the process she was there to help with loads of great advice and made me feel really reassured (and a lot less stressed!). Such a fantastic company - thank you all. read less

Mortgage company Witney we’re excellent from the offset, personable , efficient & very helpful , something which I find difficult to come by nowadays - would recommend 10/10.

This is the first time I have had to sort out a mortgage and The Mortgage company helped me from the start to the finish.My consultant was Julie French, she was very helpful and guided... read moreThis is the first time I have had to sort out a mortgage and The Mortgage company helped me from the start to the finish.My consultant was Julie French, she was very helpful and guided me through the process, she explained what was happening and what was about to happen. She made the whole experience bearable.I would recommend them. read less

I have used The Mortgage Company a number of times now and have always found them to be proactive, clear and responsive, with good personal care and consideration too. I would not hesitate to recommend them.

Julie has been unbelievable. She has taken us through every single step, made sure we knew what was happening and when, set expectations, made absolutely sure everything was covered and we had everything in place,... read moreJulie has been unbelievable. She has taken us through every single step, made sure we knew what was happening and when, set expectations, made absolutely sure everything was covered and we had everything in place, and really gone above and beyond the whole time. Her ability to communicate, her willingness to talk things through and be on the end of a phone whenever we have needed any questions answered has been amazing. We couldn’t recommend her more highly. read less